Thoughts on ways to improve the management of professional services firms
Back in July 2008 in Corporatisation, Keddies and professional ethics I reported on the problems facing Sydney law firm Keddies centred on allegations of overcharging. Since then the firm has been forced to retrench staff, while the whole legal billing system in Australia is now under review.
Those interested can find out further details here.
Each week or so I try to feature one or more past posts that I think have some continuing value to readers.
All professionals use case studies in their work. If you would like to find out more about the best way of using case studies, you will find the introductory post here.
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